If you are a consumer – less frustration and better purchasing decisions.
- If you are a retailer – more satisfied customers and higher sales.
- If you are a manufacturer or product marketer – a direct line of communication with your consumers, and the things above.
Manufacturers often spend significant sums training retail sales associates to sell their products, but the number of retail outlets and the rate of employee turnover make that a costly and challenging endeavor. Manufacturers’ websites are designed to help consumers to make decisions about which products are right for them, and customer service representatives are often made available via 800 numbers or online chat services. However, most buying decisions are made at the point of purchase – and while mobile devices make in-store research possible, attempting to navigate an unfamiliar website using a handheld device, or to reach a live representative, is time consuming and often unfruitful. Increasingly, in-store displays incorporate video or other interactive features, but rolling out these display programs is expensive and resource intensive.
Tok2.us lets manufacturers deliver a better shopping experience; that will translate into increased sales for both manufacturers and retailers. Tok2.us makes it easy and affordable for manufacturers to make product information and other interactive features available via mobile devices and it helps them to present their content in a simple format that consumers will appreciate. With Tok2.us, consumers won’t need to search the aisles for retail sales associates – product specialists are available at their fingertips – which means they are less likely to leave the store without making a purchase. Finally, Tok2.us provides manufacturers with immediate and direct customer feedback.
Tok2.us delivers a compelling value proposition to consumers, retailers, and manufacturers.