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How it works

Tok2.us is more than a mobile website. Our focus is on helping our clients to better connect with the people who buy and use their products.  We recognize that manufacturers struggle to keep up with and take advantage of new technologies, so we do it for them.  By offering our services to multiple manufacturers, we can offer a more robust solution for less, and focus on constantly improving it.  But it is not one size fits all – clients choose the services that make sense for them and their products.  And they can buy or rent, or choose full-service or self-service options depending on what suits their needs.

With Tok2.us, consumers can use their mobile phones to access product information in a variety of ways. First, Tok2.us provides its clients with mobile brand home pages that detect when users are accessing the manufacturer’s URLs from smart phones (iphone, android, and Blackberry) and redirect them to mobile pages. Additionally, consumers can access information by using a simple look-up function, by entering an alpha-numeric product code, or by scanning a QR code. QR and product codes are provided by Tok2.us for each listed SKU and can be included on packaging or displays at no charge.

Users can then choose one of several options presented on the main product menus (Screen shot left) to access product information.Tok2.us’ basic service offering (today) includes:

  • Mobile Brand Home Pages
  • Product Pages (for each SKU)
  • QR and Alphanumeric Codes (for each SKU)
  • Product Search Function
  • Talk to a Product Specialist
  • Product Information
    • Product Descriptions
    • Images
    • Product Features
    • Specifications
    • Warranty Information
    • Product Manuals
  • FAQs
  • Videos
  • Customer Testimonials
  • Share with a Friend (MMS referrals).
  • Product Registration

In addition to the above, over the coming months we’ll be adding capabilities such as:

  • VoIP Connections
  • Chat (SMS) with a Product Specialist
  • Full Service Call Center
  • Co-browsing
  • Video conferencing
  • Customer Reviews (with private and public response options)
  • Mobile Couponing
  • Social Recommendations
  • Downloadable App
  • UPC Code Scanning
  • Visual Packaging/Product Recognition
  • Augmented Reality
  • Gift Registry
  • Consumer’s Page